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Luggage

Please note that there might be differences in rules for what you can bring on travels in Norway and Sweden. If you do not find what you are looking for, do not hesitate to contact us.

What you can bring

Travelers can freely bring one hand luggage to be placed under the seat or in the hat rack.

In Norway travelers can carry up to 2 luggages per person. In Sweden there are one luggage included in the ticket. Maximal weight in Sweden for both one luggage and one hand luggage combined is 25 kg.

Additional luggage can be pre-ordered online or paid for on board if there is enough space.

Luggage must be properly packet and marked.

 

Special luggage

There are different guide lines on norwegian and swedish travels regarding special luggage. Please contact costumer services. 

Wrong bag

Travelers must ensure that they get their own luggage when leaving the bus.

All luggage should be clearly marked with name and phone number. Unfortunately we are unable to control that travelers take the right luggage. Vy is not liable for loss of luggage or damage caused by other travelers. In case of luggage confusion, our customer service will attempt to put travelers in contact with each other.  

Norway

If you've got the wrong luggage during your travel with Vy express plase contact us at buss@vy.no

Sweden

If you've got the wrong luggage during your travel with Vy Bus4You or Vy express, please send us a detailed description through e-mail: hittegods@nettbuss.se